Why should I not purchase heartworm, flea and tick prevention, and other prescription items from an internet pharmacy like PetMeds?

1.  Pet Meds is not guaranteed by drug companies!
Products purchased from internet pharmacies are not guaranteed.  While PetMeds and others will tell you that their products are guaranteed to be of good quality, the only true guarantee is that of the product manufacturer.     Manufacturers of common products such as Frontline, Interceptor, and Heartgard  will not guarantee products from PetMeds, nor will they sell their product to anyone other than a licensed veterinarian. 

What does this guarantee mean? It means that if your dog tests positive for heartworms after you have purchased and used their preventatives through a veterinarian, Novartis or Merial will actually pay for your treatment.  Or, if you have purchased Frontline and you feel it is not working, they will refund your purchase price.  These companies will not do this if the product was purchased online.

2.  Pet Meds has a questionable history!
Many internet pharmacies have a history of purchasing product from foreign companies.  American pharmaceutical companies refuse to sell to PetMeds and are in fact, in several cases, involved in lawsuits with them. We at the Animal Clinic do not have the solid faith that these foreign-shipped products are arriving in the condition they need to be.

Ask a staff member about our price-matching policy!